Bare Facts (was babybear3333)

A (usually) lighthearted and amusing outlook on the real happenings (and vivid imagination) in the day to day life of a walking disaster area/accident waiting to happen/prone to 'blonde' moments 40 something single female...:)

Tuesday, May 06, 2014

ARGH!!! Mobile bloomin' phones...


Mobile phone accounts are weird...

I'm weird in a good way...

They're weird in a very bad way...

Last week my bill was my contract amount of £27.99 because I never exceed that, but when I tried to pay it online the payment thingy wasn't working (I never D/D phone bills because they seem to think of an obscene number, add X amount and then think we're stupid enough to pay without question)...

When I tried to pay it by phone it didn't want to work either, so I joined the queue of the desperate customers...

After a grueling maze of options this and that I finally got through to a 'lovely' gentleman who tried to make me pay over £80!

Now, as far as mobiles go, especially since these 'smart phone thingies' came along, I've never even used my phone for anything other than making calls and txts which are unlimited in my package...

I also have a data bundle, because it's included but I never use it... I don't even know how to use it and really, apart from finding a ringtone and such, probably never will...

Back to the £80 bill...

The 'very nice' gentleman got not so nice when I informed him I wasn't going to pay £80! He fussed and blustered and said he was barring my service, at which point I asked for a manager...

Guess what happened? Yep, he cut me off...

Not being one to waste all that time trying to just pay a normal bill, I redialed...

Thankfully I spoke to someone who could add up...

Turns out my bill was less than £27.99 because I'd upgraded and changed to a cheaper package more suited...

Paid the bill an all was fine...

Had a call to say I was overdue another bill! Explained and thought no more of it apart from the guy saying to check my payment due before 10 May which I did...

My bill was £20! They'd actually managed to take more and reluctantly gave it back before I pay my next bill which is again £20??? Sneaky bergers taking more money...

My bill is only £27.99 and the evil little gets are not getting any more from me...xxx

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